Distinguishing Characteristics of SpeakWrite
What makes SpeakWrite unique and superior to other competing services?
- Quick turnaround of work - SpeakWrite maintains sufficient staffing so that our promise of standard length jobs ‘returned in about 3 hours' is not just a target, it's a reality, and it works that way any day of the week, any time of day or night. No one else even comes close.
- All U.S./Canada typists - SpeakWrite uses all United States/Canada based transcriptionists and proofreaders. It has done so from inception. No offshore personnel are involved in the process, so the quality of work you receive will always be the best, and all contractors are subject to US law and confidentiality rules.
- Capacity - SpeakWrite contracts with and schedules sufficient word processing staff to handle any size workload you can produce. For one client we produced over 500,000 jobs, in a single year, averaging over 3 pages of transcribed material per job (and all within an average of less than three hours turnaround).
- Quality - SpeakWrite emphasizes quality above all else and takes every measure available to it to assure this. We use no voice or speech recognition software at any stage of the process; only trained, tested and experienced word processing personnel. We have dedicated Account Managers that will be assigned to your account to help with any issues or problems that might arise, and we can provide references from over a decade of doing this work for over 50,000 clients nationwide.
- Availability/Mobility - SpeakWrite offers multiple methods of uploading work for transcription, depending on the user's needs, but it is the only full service provider that affords clients the capability and mobility of dictation, and upload via telephone so that clients are truly able to dictate their work anytime from anywhere.
- Security - SpeakWrite has an exhaustive system of security and confidentiality in place designed to prevent any misappropriate use of the clients' confidential work, and we are completely HIPAA compliant. Since inception we have never had a single instance of any such misuse or violation. No one else has that depth of experience to make that statement.
- Bargain price - In addition to all its other features and benefits, SpeakWrite is a bargain. The ability to use the SpeakWrite service and staff anytime day or night, solely on a pay as you go basis, with no fixed costs beyond the usage itself, costs its clients far less than any comparable alternative method of generating documentation. You get the benefits of an unlimited staff, with unlimited capacity, quicker turnaround than you can generate in your office, all pay as you go, and still save substantial money.
- No brokered or 'middle man' referral of typist/proofreading staff - SpeakWrite is in the business of providing full service transcription services and related support activities and that has been its only business since inception. It has been hiring, testing, training and supervising its own contractor Typist staff since 1997.
- Individual attention to you and your account - SpeakWrite has a free, manned Help Desk, accessible via a toll free number, 18 hours a day, to help you with virtually any question or problem you may have. In addition, a dedicated Account Manager will be assigned to you throughout the life of your account to help with any issues that may arise in connection with it.
- Free dictation software - Called 'SpeakEasy', this is available for download to aid in the preparation of your dictation and for a seamless, one-click upload via the internet to SpeakWrite for transcription.
- Customized training for users - On-line, hosted and Webinar training are available, customized for your specific firm or user group, to develop a comfort level with the SpeakWrite service and all its features and benefits - all free of charge to account holders.