Guaranteed Quality and Proven Dependability 

SpeakWrite offers dependable quality and consistency in its work and employs multiple levels of checking and Quality Assurance toward that end.

  • All SpeakWrite Transcriptionists and Proofreaders are chosen on the basis of their skills, experience and background, which are thoroughly checked and tested before they do any work for any client.
  • All SpeakWrite jobs are proofread on a random basis as a part of a standard Quality Assurance procedure to ensure consistency and quality before they are returned to the client.
  • A customer 'Feedback' tool for specific comments regarding a job, or general suggestions and comments, is provided as a part of each final job delivered.
  • Each SpeakWrite account is assigned a designated personal Account Representative who assists the client and their staff wherever necessary throughout the life of their account.
  • SpeakWrite maintains a manned Help Desk at no charge, via a toll-free number, 18 hours a day, 7 days a week to help with any issues that might arise with your work.

We can provide a list of SpeakWrite client References from law-industry and non-law clients who you can contact for further information, upon request.